Questions & Answers
Have a Question?
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How do your beds ship? Wondering if we'll be able to get the larger sections up the standard stairs in our house. We'd be interested in the twin over Queen log bed. Thanks!
The beds are not assembled when they ship - the pieces arrive via truck (LTL) on a pallet. So you should be able to get the pieces up the stairs and assemble the beds in your desired room.
We are able to offer white-glove service (where the delivery crew unpackages the furniture pieces in the room of your choice) for an extra cost. We can reach out and get a quote for you for this additional service when the bed is ready for shipping.
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Carbon Neutral Shipping
We partnered with One Tree Planted to plant a tree for every order we ship - this means not only is your shipping free, it is carbon free too!
Pay in Installments
We partnered with Klarna US to offer you easy free fiancning so that you can extend your purchase over multiple months. Get your dream space without the pain!
No Monkey Business Guarantee
If there are any issues with your order, such as shipping damage or factory errors, we will offer you replacement parts or a refund.
We share our profits with Family Promise Inc., an organization that supports families experiencing homelessness or who are at risk of homeless. As members of the Sustainable Furnishings Council, we seek to promote products that are sustainably produced.
with every order
We plant a tree 🌲 ❤️
Our forests are a vital part of a healthy planet. We have partnered with One Tree Planted to help rebuild forests and offset carbon from delivery.